Introduction to McDonald's Stakeholders.
McDonald's is a worldwide restaurants . McDonald's is a very large business with a large amount of stakeholders internal and external. Stakeholders in a business influence a business positively and sometimes negatively.
Internal Stakeholder - Employees
Employees are important to McDonald's because they serve customers the products, they will have to be good a communication skills so that customers enjoy talking to the employees, customers would have a more likely chance to come back if they receive friendly customer service.
Employees interest are to work there hardest but also get the right amount of pay for the work they do including overtime. Another interest is that the restaurants is in good clean condition to work in.
McDonald's employees will bring positive effects to the business because they help with reaching there aims, by giving out a good service to the customers with good quality food. However some employees may be more committed to servings the customers good quality food so some may not put in the effort for a perfect meal this can lead to bad reputation however this can be fixed by keeping an eye on the employees making sure they are all committed to the job.
Employees interest are to work there hardest but also get the right amount of pay for the work they do including overtime. Another interest is that the restaurants is in good clean condition to work in.
McDonald's employees will bring positive effects to the business because they help with reaching there aims, by giving out a good service to the customers with good quality food. However some employees may be more committed to servings the customers good quality food so some may not put in the effort for a perfect meal this can lead to bad reputation however this can be fixed by keeping an eye on the employees making sure they are all committed to the job.
Internal Stakeholder - Managers
Managers are important to McDonald's, they are employed to keep the staff organised and controls the delivery's and customer problems. Managers are also there to keep staff informed on timetable changes or general information about the store.
McDonald's managers have similar interests to employees they are interested in getting paid the right amount of money for the time worked including overtime. Managers have an interest in keeping the stakeholders happy also because they get more money when the profits go up so they would be interested in the sales McDonald's make.
Managers help with McDonald's aims providing good returns to stakeholders and they make sure employees are working and being motivated to give products good quality. They overall give a positive effect on the business because they are committed to making a good service and profit. However some managers can cause a negative effect by their leadership style, for example if the style was a autocratic leader who makes all the decisions and tell people what to do without having any say then this can bring a bad effect on the business. This is because it will make the employees up happy as they don't get a say in what they are doing they cant express their ideas and they can be less committed and motivated then if they was allowed their own opinions.
McDonald's managers have similar interests to employees they are interested in getting paid the right amount of money for the time worked including overtime. Managers have an interest in keeping the stakeholders happy also because they get more money when the profits go up so they would be interested in the sales McDonald's make.
Managers help with McDonald's aims providing good returns to stakeholders and they make sure employees are working and being motivated to give products good quality. They overall give a positive effect on the business because they are committed to making a good service and profit. However some managers can cause a negative effect by their leadership style, for example if the style was a autocratic leader who makes all the decisions and tell people what to do without having any say then this can bring a bad effect on the business. This is because it will make the employees up happy as they don't get a say in what they are doing they cant express their ideas and they can be less committed and motivated then if they was allowed their own opinions.